[Resolved]  OneAssist Consumer Solutions — Complaint against the ridiculous service which i got got from one assist

Address:	Mumbai City, Maharashtra, 400058
Website:	One assist

Hello,

My name is Aatiqua vohra we had purchased two products of mi max nd we took insurance for 1 of them, everything was good until i paid the insurance amount your staff was co operative until we made payment, but when it came the time to provide service we could never imagine how big mistake we did one buying insurance.

I called your helpine number for arranging pick up of my cell damaged cell phone as they promised, but there was no pick up arranged we have to courier it by ourself, i send my phone 4 months back but still i have not received my cell phone as promised they would give back the cell phone in 20 days, but nothing like that happened, plus we have been following up from 4 months but there due date keeps on changing and they give us new due dates on every 15 days of interval, m tired of this pathetic service i recived from one assist, i have been calling the helpline the executives only keep us on hold but never transfer the call to senior, i dont want to repair the cell phone i just want my cell phone back nd now if i dont get any responce from your side the last alternative is to register a police complaint against you people to keep my product without my permission.

these are my contact and other details which will help you find my details
Registered contact name: Ronak Mansuri
Contact number: [protected]
For any responce plz contact me on this number : [protected] {Aatiqua Vohra}
Membership id: [protected]