OneAssist Consumer Solutions — Complaint regarding OneAssist Service

Address:

C-3/401, Gulmohar Enclave, Rakesh Marg, Ghaziabad

I had purchased 2 Bluestar AC's 2 years back with 5 years OneAssist extended warranty.
From last year I have continuous cooling issues for both the AC's and I raised the complaint multiple times (More than 7-8 times), but still they are not able to fix it and everytime their employee came at my home and says that everything is fine but they will escalate this issue to higher level so the problem gets fixed and they will contact you, but as soon they left the complaint gets closed with the reason "Customer said unit is working fine".