[Resolved] OneAssist Consumer Solutions — credit card fraud by oneassist | |||
My complaint is against oneassist. Why 1399/- amount was debited from my icici credit card without my approval on 9/1/2019. When i called to icici customercare three executives on that day, they had given me first 600400, it was not existing another executive had given 60004000 again it was not working. This is fraud. Without my knowledge, without my approval how can they take the amount. It should be debited to my account within 10 working days and i don't required any card protection etc... Was this information helpful? | |||
Feb 16, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 14, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist! Apologies for the inconvenience caused. Request you to share your registered mobile number and membership ID details on ([protected]@oneassist.in). To assist you further in your case. Regards, Devendra, OneAssist, Social Media Team. | |||
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Comments
I faced the same problem, these guys are fooling people by simple calling and telling about the benefits of being a customer and the privileges with no mention regarding the plan and policy and amount, not even once . Their senior also call for approval for which the support guy asks to give good review for good rating . Next moment a plan is activated and 1899 amount is deducted. Upon calling the customer care the provide 60004000 number for complaints, which is anyways unreachable since it requires STD code, which also doesn't work. My request is cancelled but waiting for full refund for such a fraud.
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