[Resolved] OneAssist Consumer Solutions — credit card insurance charge without informing me | |||
I am an account holder of hdfc and you have activated one assist insurance plan with my account credit card on 23/10/2018 and have deducted rs-1399/- from my account without informing about the service fee. As such i have called in your service help line on 25/10/2018 and has registered complain for cancellation of the above noted service but still now you dont cansel it and you delay for this and i say your department Call that my final decioson is cansel this insurance and give my money back but the amount which has been deducted from my account has not been refunded to my account.. My complain through call is within "free look-in period" as such 100% refund of the service fee deducted is demanded. So do the needful as soon as possible.. Give my money back immediately otherwise i doing claim against you in consumer care and sharing detail social media.. Was this information helpful? | |||
Dec 1, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 29, 2018 OneAssist Consumer Solutions Customer Care's response Dear Ajay, Greetings from OneAssist! Apologies for the inconvenience caused. Request you to share your registered mobile number and membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we may assist you in your case. Regards, Devendra, OneAssist, Social Media Team. | |||
 1 Comment | |||
Comments
I am an HDFC bank credit card holder. The bank has auto debited Rs. 1899/- from my credit card number ending with 1503 without my concern on date: 26/10/2018. I am not interested in this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
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