[Resolved] OneAssist Consumer Solutions — deactivate my one assist plan and refund money | |||
I received a text message regarding deduction of rs. 1399/- from my icici credit card without my permission on 17/05/2018. I also got the mail from icici bank regarding this transaction. This transaction is made without my consent and i would like to refund my money as soon as possible and cancel or deactivate any plan with oneassist consumer solution. Was this information helpful? | |||
Jun 27, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 20, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account as you haven't provided us with any account details. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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