[Resolved] OneAssist Consumer Solutions

[Resolved] OneAssist Consumer Solutions — deactivate my plan

G Gnanam Durai from Hyderabad, Telangana

Hi, I am gnanam duraisamy from hyderabad. As suggested by axisbank people i have approved your activation and paid rs.1899. I think i have no use of it right now. I am requesting you to deactivate my plan for now. If anything needed i will activate again some other time. I am waiting for confirmation of delation of this service and also refund the money @1899. Name:gnanam duraisamy Relationship no: 5269502 Cart ending no: 3376 Thank you Was this information helpful? No (0) Yes (0)
Oct 22, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 18, 2018 OneAssist Consumer Solutions Customer Care's response Dear Gnanam, Greetings from OneAssist! We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3558539. Your amount 1899/- will be credited in bank account within 5 to 7 working days. Regards, Devendra, OneAssist, Social Media Team. Oct 13, 2018 Updated by Gnanam Durai Hi, I am gnanam duraisamy from hyderabad. As suggested by axisbank people i have approved your activation and paid rs.1899. I think i have no use of it right now. I am requesting you to deactivate my plan for now. If anything needed i will activate again some other time. I am waiting for confirmation of delation of this service and also refund the money @1899. Name:gnanam duraisamy Relationship no: 5269502 Cart ending no: 3376 Thank you Oct 22, 2018 Updated by Gnanam Durai I didn't get my money back.I am requesting you to deactivate my plan and refund the money @1899 Oct 31, 2018 Updated by Gnanam Durai UTIB0000008-ifsc code for axis bank Begumpet branch [protected]-account number Pin code -500016 Nov 28, 2018 Updated by Gnanam Durai I didn't get my money back.I am requesting you to deactivate my plan and refund the money @1899.My bank account details also updated. Please take action for this. Dec 10, 2018 Updated by Gnanam Durai Please check this once. Still now no updates for this.
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Comments

Noushad Aslam

from Bengaluru, Karnataka

I would like to deactivate the oneassist service which was activated on my debit master card today and I request a refund. Last 4 digits of my axis bank debit card is 5002. My a/c number is 267494. I got a call today about this service and due to some misunderstanding the service was activated. Do deactivate this service and refund the money.

OneAssist Consumer Solutions Customer Care's response, Sep 20, 2018

Verified Support

Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Request you to share your registered mobile number and membership ID details so that we may assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.