[Resolved] OneAssist Consumer Solutions — deactivate my plan (wa)

Manishkr123

from Delhi, Delhi

Address:

Hazaribagh, Jharkhand

Hello there,

I received sms from icici bank that rs-1399/- deducted from my debit card to one assist plan. Without my permission.. I did not get a mail from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 11:30hrs. 2 nov 2017
Icici debit card no. Xx1567
Relationship number: 1459754

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Dec 4, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

OneAssist Consumer Solutions Customer Care's response Dear Manish,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2518302.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.