[Resolved] OneAssist Consumer Solutions — deactivate one assist and refund my money asap | |
Hello, I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan without my consent. I don't even use this service for any kind of transaction using my credit card. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I have emailed oneassist to [protected]@oneassist.in several times but didn't get any valid reply hence i am posting here now. Please deactivate and refund my money asap Date of incident : 18/05/2019, time : 13:45 Hdfc credit card no - xx7396 Oneassist membership number : [protected] Name: kr vaidyanathan Relationship no: 4412169 Plan name: enhanced wa privilege single plan Please stop this service and refund the money asap. Thanks for your understanding. Was this information helpful? | |
Jun 28, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 22, 2019 OneAssist Consumer Solutions Customer Care's response Dear Mr Vaidyanathan, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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