[Resolved] OneAssist Consumer Solutions — deactivate one assist | |||
I want to deactivate my one assist plan for my Hdfc credit card ending 1836. Yesterday only i got a verification call now i don't want to continue this plan. They told that they convert the amount into EMI. But now i changed my mind I don't want to continue this anymore. Please resolve or tell me what to do before. Your response for this matter means a lot. Warm regards, Meera Venkatesan Was this information helpful? | |||
Jun 2, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 02, 2019 OneAssist Consumer Solutions Customer Care's response Dear Meera, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account using the last four digits of the credit card. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
1 Comment | |||
Comments
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Relationship no:4190649