[Resolved] OneAssist Consumer Solutions — Deactivate one assist plan | |||||
Hello there I received sms from kotak mahindra bank that rs 1299/- is deducted from my credit card to one assist plan. Without my permission. I didn't apply for any of such plan and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act. Please deactivate and refund my money asap Date of incident : 16:23hrs. 11th july 2017 Kotak credit card no. Xxxxxxxx9155 Oneassist relationship number : 2359687 Was this information helpful? | |||||
Aug 20, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 12, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Harshith, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2147378. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
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