[Resolved]  OneAssist Consumer Solutions — deactivate one assist plan

Address:679580
Website:www.oneassist.in

I received sms from hdfc bank that rs-2999/- deducted from my credit card to one assist plan. Hdfc customer rang information.. I also got a call from one assist team. They convinced to take this plan, i don't even know about the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I want you to cancel my subscription and refund my money as soon as possible.

Please deactivate one assist plan and refund my money asap
Date of incident : 05/08/2017
Hdfc credit card no. Xx7735
Relationship no 2493845
Was this information helpful?
No (0)
Yes (0)
Sep 11, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Mr Gosh,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you.

As per your request, the plan has been cancelled vide Service Request number 2226986 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information