[Resolved] OneAssist Consumer Solutions — deactivate one assist plan | |
Hello there I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission... I already request them to deactivate one assist but this is the second time, i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 06 november 2017 Relationship no : 1438158 Was this information helpful? | |
Dec 8, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 07, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2530015 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |
 2 Comments | |
Comments
Dear Shilka Kannanchira,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4k6fz) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4k6fz) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
One Assist had deducted 1299 INR from my hdfc account without my permission.
I need immediate refund of my amount
One assist have no authority to deduct amount from my account without my permission. Please refund my money or i have to take action against it.
Greetings from OneAssist...!
We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2493434 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards
Sagar
(Team OneAssist)