[Resolved] OneAssist Consumer Solutions — deactivate one assist plan | |
Hello, I received sms from hdfc that one assist membership fee deducted from my credit card to one assist plan. Without my permission without any intimation you have deducted the amount rs. 1899.. As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 20.12hrs. 05 jan 2018 Kotak credit card no. Xx3808 Oneassist relationship number : 1607732 Was this information helpful? | |
Feb 14, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 08, 2018 OneAssist Consumer Solutions Customer Care's response Dear Monali, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2741296 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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