[Resolved] OneAssist Consumer Solutions — deactivate one assist plan | |
I haven't received my credit card yet. But, on january 22, 2019 i have received a message from icici bank stating that my card is delivered successfully. On january 23, 2019 i have received one more message from icici bank stating that rs-1399/- is deducted from my credit account by one assist. More over i have not registered my card in one assist, so kindly deactivate my plan and refund rs-1399/- in my credit account. My relationship number is 6153721 Was this information helpful? | |
Jun 20, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 20, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist May 22, 2019 Updated by mmvm HiI have received a message from one assist stating that you have been processed my cancellation request and you will be refunding only RS-699.5./- But you have deducted RS-1399/-. I don't know why you are refunding only half of the amount. I haven't registered my card with you by signing any application form or visiting your website or App. I don't know who registered my card without my permission, even I don't have my credit card number. So kindly refund my full amount of Rs-1399/-. I hope you will refund my full amount.  | |
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