[Resolved] OneAssist Consumer Solutions — deactivate one assist plan | |
Hi, I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist plan. Without my permission. As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated. Please deactivate and refund my money asap Name: m narayana swami Date of incident : 10/09/2019 Hdfc credit card no. Xx2956 Oneassist relationship number : 5238344 One assist membership no:[protected] Was this information helpful? | |
Oct 14, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 12, 2019 OneAssist Consumer Solutions Customer Care's response Dear Narayana, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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