[Resolved] OneAssist Consumer Solutions — Deactivate one assist service

Neetu Soni

from Indore, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452009
Website:	www.oneassist.in

Hello there

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 06/05/2017
Hdfc credit card no. Xx1442
Oneassist relationship number : 2035443

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Jun 23, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

OneAssist Consumer Solutions Customer Care's response Dear Neetu,

Greetings from OneAssist..!

As per your request, we have cancelled your plan vide service request No.1983912 on 13th May, 2017.

We regret for the inconvenience caused to you. Please be assured that the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist