[Resolved]  OneAssist Consumer Solutions — deactivate one assist subscription and refund the money.

Hi my name is tharun babu, this is the third time i am posting a complaint since 2 months for cancelling the subscription and to refund the money debited. As stated earlier i recieved a call last year with from axis bank for my bank details, telling me its for account verification and rs 1899 was debited from my master card without my permission which was refunded later on. On july one year later my account was debited again with rs 1899 without my permission. I want to deactivate this subscription and refund the money. I have never got an update from either of the complaints, mrs deepali said refund has been initiated on july 30, which was over 2 months ago but still was not recieved, so stop the fraudulent act and refund the money asap.

Relationship number: 2391419
Rupay card ending with :7772
Name:tharun babu
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Nov 11, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Tharun,

We are sorry for the delay. Request you to share your NEFT Bank Account details on ([protected]@oneassist.in). Unless we don't receive the details we won't be able to process your refund.

Regards,

Devendra,

OneAssist, Social Media Team.
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Hi, we are here to help ! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.

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