[Resolved] OneAssist Consumer Solutions — deactivate plan

Karthick Sathiya Murthy

from Mamallapuram, Tamil Nadu

Address:

603002

Hi im karthick s from chennai. My relationship no:1611685. This year inr.1931/- has debited from hdfc credit credit card ending 8086 on 4th jan 2018 without any intimation to me. Due to this i was struck up financially so i am decided to deactivate the one assist-wallet assist plan. I request you to deactvate the plan and refund the amount as soon as possible to the same credit card account.

Thank you
Karthick

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Feb 15, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Sagar

Team OneAssist

Verified Support

Jan 08, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

Our team must have updated you. They will keep you updated for the same.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

Verified Support

Jan 12, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

Jan 18, 2018

Updated by Karthick Sathiya Murthy Kindly revert my money within 3 days.because my credit card bill statement last date is 22nd Jan 2017.Because of One assist I'm suffering so many financial issues.

Jan 22, 2018

Updated by Karthick Sathiya Murthy Hi,
Very poor working service in One assist.15 days completed as you proposed to refund my debited money.Still no response from you.Not even attending any calls.Why One assist is really running I don't know.Very frustrated to call up and ask them to refund the money.I never find such concern in anywhere in this world.They are simply taking people money and does noting to them favor in return.

Jan 22, 2018

Updated by Karthick Sathiya Murthy I request HDFC bank and Indian govt.(http://consumerhelpline.gov.in/) to look over the issues and take legal action

[Resolved] OneAssist Consumer Solutions — deactivate plan

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