[Resolved] OneAssist Consumer Solutions — Deactivate this policy | |||
Hello I received sms from hdfc bank that rs.1299/- has been deducted from my credit card to one assist plan. Without my permission... I also received a sms from one assist team. I don't even know about the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is a really criminal and fraud. Plz deactivate this plan and refund my balance as soon as possible. Plz understand it and do it. Was this information helpful? | |||
Jun 18, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 08, 2017 OneAssist Consumer Solutions Customer Care's response Dear Mr Goud, Greetings from OneAssist...! As per your request, we have cancelled your plan vide service request No.1967511 & the refund will get processed in 7 working days. We regret for the inconvenience caused to you. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
No doubt One Assist is a fraud company. But the main issue is how they were able to get our personal details. Isn't it from the HDFC website. So major concern is how safe is the HDFC netbanking. If personal details can be stolen from HDFC website then login credentials can also be stolen. So I request all the HDFC users to write HDFC about it or visit ur branch.