[Resolved]  OneAssist Consumer Solutions — deactivation and refund my money asap

Address:560013
Website:[email protected]

Hello there, i received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan. Hdfc customer rang information.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 25 jan 2018
Hdfc credit card no. Xx9054
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Mar 3, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brijesh

Team OneAssist.
Jan 31, 2018
Updated by Reddy G
I have send the customer id to following mailing address to oneassist.
Verified Support
Jan 31, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Mr. Reddy, Thank you for sharing the details. We will reply you soon on your registered email ID. Regards, Team OneAssist,
Complaint comments 

Comments

I am not gave any standing instruction to debit one assist card protection plan. But every year more than Rs 1200 auto debited from my credit card account and I don, t know about how to deactivate this plan & not using also from last 3 years .

My credit card No is [protected] in my name VASANTH G
OneAssist Consumer Solutions Customer Care's response, Jan 30, 2018
Verified Support
Dear Vasanth,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to happytoassist@oneassist.in

Should you require any further assistance, please reach us at 1800-123-3330.

Regards,

Brijesh

Team OneAssist.

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