[Resolved]  OneAssist Consumer Solutions — deactivation of one assist plan

Address:Chennai, Tamil Nadu, 600077

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and the customer executives are forcing the customers and activating the plan it's a very bad manner.

Please deactivate and refund my money asap
Date :07/08/2017
Oneassist relationship number : 2499540
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Sep 12, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Aug 08, 2017
Updated by Dinstrasher
I Received SMS from ICICI BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and the customer executives are forcing the customers and activating the plan it's a very bad manner.

Please deactivate and refund my money ASAP
date :07/08/2017
OneAssist Relationship Number : 2499540
Verified Support
Aug 08, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Edinesh,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you.

As per your request, the plan has been cancelled vide Service Request number 2228122 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
Aug 12, 2017
Updated by Dinstrasher
Dear Brijesh
Already I made an complaint on that your one assist team has activated one assist plan on my credit card . On behalf of my complaint you had said that your plan has been cancelled, but I didn't receive any alerts or messages from your side .Today I had received an courier from your side, please make an concern on this and refund my 1399 rupee ASAP, otherwise I will make complaints further more on your site
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