[Resolved] OneAssist Consumer Solutions — deactivation of oneassist service | |
This is the third time i m complaining about deactivate the oneassist service. I complained about it on 23/09/2018 and then 04/10/2018 and still axis bank and oneassist not giving proper response. Oneassist asked for the neft bank details for the refund on [protected]@oneassist.in which i sent them but still they are not taking any step for the refund. If this will continue, i will discontinue my account with axis bank. So deactivate the service of oneassist and refund the amount 1899/-. The relationship number is 5321000 and my membership cancellation is processed with service request number 3576511 which is given by oneassist. It has been more then a week so refund the amount 1899/- as soon as possible. Was this information helpful? | |
Nov 18, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 09, 2018 OneAssist Consumer Solutions Customer Care's response Hi Avni, We are sorry for the inconvenience caused. Request you to share your NEFT Bank Account details on ([protected]@oneassist.in). Request you to the send the details from your registered email ID. Unless we don't receive the details, we won't be able to process your refund. Regards, Devendra, OneAssist, Social Media Team. | |
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Hi, we request you to DM us your registered mobile number and we will get back to you shortly. Regards, Team Axis Bank.
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