OneAssist Consumer Solutions — Debit of money and activation of service on my credit card without my permission | |||
I am an hdfc bank credit card user. The one assist service has been activated on this card ending 9412 and inr 446 are debitted every month for the same. I have not activated any such service and this has been done without my permission. Pl refund the sum to my account asap and deactivate the one assist service. Name - vaidehi parikh Mobile -[protected] Was this information helpful? | |||
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OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I am also HDFC Bank customer. And same happened with me. I called One Assist to cancel my policy. But as soon as they heard I want to cancel customer care executives cut the call. But somehow I managed to get it cancel. But now they have deducted Rs. 650 as cancellation charges. Cancellation charges for a policy which we never heard before.
No doubt One Assist is a fraud company. But the main issue is how they were able to get our personal details. Isn't it from the HDFC website. So major concern is how safe is the HDFC netbanking. If personal details can be stolen from HDFC website then login credentials can also be stolen. So I request all the HDFC users to write HDFC about it or visit ur branch.
No doubt One Assist is a fraud company. But the main issue is how they were able to get our personal details. Isn't it from the HDFC website. So major concern is how safe is the HDFC netbanking. If personal details can be stolen from HDFC website then login credentials can also be stolen. So I request all the HDFC users to write HDFC about it or visit ur branch.
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+91 80 8033 3333 [Customer Service]
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Greetings from OneAssist..!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.
Looking forward to hear from you.
Regards
Deepali
Team OneAssist