[Resolved]  OneAssist Consumer Solutions — debiting money without my knowledge.

I recieved a call last year from axis bank for my bank details, telling me its for account verification and rs 1899 was debited from my master card without my permission which was refunded later on. On july, one year later my account was debited again with rs 1899 without my permission. I have posted a complaint and was told by 'ms deepali' that it will will be deactivated and refunded later on but nothing has happened even after 2 months. I want immediate response for deactivating this subscription and refund the money immediately.