[Resolved] OneAssist Consumer Solutions — deduct money from my credit card without any instructions | |||
Hello there I received sms from kotak mahendra bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 9 aug 2018 Kotak credit card no. Xx7721 Oneassist relationship number : 5044745 Regards Mag fernandes [protected] Was this information helpful? | |||
Sep 9, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 09, 2018 OneAssist Consumer Solutions Customer Care's response Dear Mag, Greetings from OneAssist, As per the telephonic conversation we have initiated the cancellation process vide service request number 3437610. Your refund amount 1399/- will be credited in your account within 5 to 7 working days. Thank you, Regards, Sophia, Team OneAssist. | |||
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Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak
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