[Resolved] OneAssist Consumer Solutions — deducted rs 1899 for one assist service without my permission | |||
I received a sms from hdfc bank that charges against one assist service has been deducted from my credit card account. They have deducted rs1899 from my account without my permission. I do not want this service. So my money should be refunded back. I am trying to contact them at customer service number but could not speak to their representatives. Date of incident 04 april 2018 Credit card no. Xxxx xxxx xxxx 3864 Mobile no [protected] Was this information helpful? | |||
May 12, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 06, 2018 OneAssist Consumer Solutions Customer Care's response "Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3060069 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) " | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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