[Resolved] OneAssist Consumer Solutions — deduction of amount even after told to cancel the service | |||
Hi I am using icici credit card, last year i had raised a request to cancel the one assist service on my account. i had a call with service provider last year he said he will cancel your service starting next year. but still, the amount was deducted today after cancellation. I was told it will be cancelled yet it is not I request a refund for the deduction done Was this information helpful? | |||
Jul 5, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 01, 2018 OneAssist Consumer Solutions Customer Care's response Dear Ajith, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 3221525. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
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