[Resolved] OneAssist Consumer Solutions — deduction of amount for the service without my permission | |
Today rs1399 was deducted from my account for the service which i get 1 year before and they told me that this is for one year but why are u deduct it now i gave the money once. I want to cancel my service and i want my refund back. Your customer care number is also invalid how can i contact you people. I want my refund please accept my complaint.. Was this information helpful? | |
May 28, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 25, 2019 OneAssist Consumer Solutions Customer Care's response Dear Mufaddal, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
 2 Comments | |
Comments
For one time assistance processing fee on 20.04.2019they are debited rupees 2999.00 with out my knowledge.At the first time they confirmed me and i am also accepted for three years as 2999.00rupess.Now i don't want to continue the service.Hence i requested you to return my amount ..
narender malishetty's reply, Apr 22, 2019
Hello,
I used one assist services on my hdfc credit cardt. When i started it they said they would ask every time whether i need service or not. But this year, i didn't receive a call and the money was deducted automatically. Iam no longer wish to use oneassist services. So, please deactivate one assist services on my account.
Make sure to deactivate this plan as soon as possible. and return my amount2999.00 rupees to my account
I used one assist services on my hdfc credit cardt. When i started it they said they would ask every time whether i need service or not. But this year, i didn't receive a call and the money was deducted automatically. Iam no longer wish to use oneassist services. So, please deactivate one assist services on my account.
Make sure to deactivate this plan as soon as possible. and return my amount2999.00 rupees to my account
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+91 80 8033 3333 [Customer Service]
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