[Resolved] OneAssist Consumer Solutions — deduction of membership fee without intimation | |||
Hello sir I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. Pls cancel the subscription and pls refund amount to my account. Please deactivate and refund my money asap Date of incident : 8:25 pm on dt 19th april 2019 Icici credit card no.[protected] Oneassist relationship number : 6692867 Thanks & regards, Hk nagaraju [protected] Was this information helpful? | |||
Jun 9, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 29, 2019 OneAssist Consumer Solutions Customer Care's response Dear Mr Nagaraju, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |||
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