[Resolved] OneAssist Consumer Solutions — deduction of money from credit card | |
Hello there I received sms from hdfc bank on 4/8/2017 that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I want my money back as soon as possible. Dileep kumar upadhyay Contact no.- [protected] Date of incidence[protected] Was this information helpful? | |
Sep 7, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 07, 2017 OneAssist Consumer Solutions Customer Care's response Dear Dileep, Greetings from OneAssist...! As per our telephonic conversation with our executive, you have agreed to continue the services. Hence your plan cancellation request no.2224466 was cancelled. We request you to confirm if you wish to still cancel your plan. We have also arranged a callback for the same. Looking forward to your reply. Regards Deepali Team OneAssist. Verified Support Aug 07, 2017 OneAssist Consumer Solutions Customer Care's response Dear Dileep, Greetings from OneAssist...! As per the telephonic conversation with our executive, the plan has been cancelled vide Service Request number 2226742 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Brijesh Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
My registered mobile number is [protected]. Even after calling numerous times no one from cancellation team has contacted regarding cancellation of the policy
Greetings from OneAssist..!
We are very sorry to hear about your experience and regret the inconvenience caused to you.
We have forwarded your details to our team and they shall contact you soon
Regards
Brijesh
Team OneAssist.