[Resolved]  OneAssist Consumer Solutions — deduction of money without my permission

Address:Ahmedabad, Gujarat, 380028

On[protected] rs. 1399 has deducted from my hdfc credit card account without my permission. No one can deduct money without intimating account holder and this is 2nd time happend with me. Last year also my 1000 rs where deducted.

I need my money back at any cost. I do not need such type of services from your side. Even customer care number also not responding while we are calling them.

Amir patel
M[protected]
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Jun 8, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Apr 30, 2018
BhavikaGoswami's response
Recently I have noticed that 1900/-amount has been deducted from my account without my notice .
I ant my amount to be100% refunded
Apr 30, 2018
BhavikaGoswami's response
Date of incident -24/04/2018
Relationship no.4224273
Verified Support
May 08, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3148436.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
Complaint comments 

Comments

I am Bhavika Goswami, a user of ICICI bank. Few days before I have received a call from one assist for single plan and was agreed for it to he reason of it was I am just a beginner and didn't know about this policy.
But after knowing, I want it to be cancelled.
Pls look for this complain and act as soon as possible.
Plan: privilege- individual
relationship no: 1895861

mere marji ke bina this year Plan: privilege- individual, activate kya hai, jo mai nhi chhayata hu,
please deactivate my current plan,
i want to deactivate my one assist current plan

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