[Resolved] OneAssist Consumer Solutions — Delay in service for insured mobile | |||
Hi, I purchased a mobile hand set of redmi-3s on dated 15th sept 2016 along with mi protect, the insurance cover provided by the one assist, on 17th of april my hand set got damaged and lodged a complaint on customer care of one assist with complaint reference no-1933572 on dated 23.04.2017 but its really pathetic experience dealing with such kind of insurance company, after doing all required formalities for taking insurance cover my phone has not been picked up for repair, i am in doubt if for picking the damaged phone after many followups taking more than a month time than what will be next for the delivery after repair. I am not sure about the authenticity about this company. Very very bad experience. Was this information helpful? | |||
Jul 6, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 31, 2017 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Sagar Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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