[Resolved] OneAssist Consumer Solutions — Delivered someone else's handset : service request # 1529381 | |||||
Dear one assist and team, Thank you so much for providing ridiculous, preposterous, unprofessional, careless, unethical, misleading or above all delayed services to your customers. Lots of call, lots of waste of time, finally i got my handset after 2.5 months and whats that. Its somebody else's handset. I have provided you samsung j2 pro for repairing and you delivered samsung j2. Wawoooo... I think oneassist should concentrate toward their insurance business before jumping in exchange offer business. As if it was not enough, you people disgusted my phone's charger and earphone also that i given you at the time of dispatch. The mobile phone you have delivered belongs to mr. Navnath shinde which contains logged in email accounts and bank account information in his phone. I, now have access to his email, his social accounts and his bank accounts also. It is breach of privacy and you are solely responsible for it. Moreover, misappropriation of personal (Sensitive) data is punishable under cyber law. I have run out of patience with you. Guys either you return my repaired mobile phone immediately or else i am lodging complaint against you in consumer court. And i am feeling so glad to telling you that in future i will not recommend people to take assistants from you and of course i will not take for sure. Rashmi nama Software engineer at www.cardekho.com Was this information helpful? | |||||
Dec 17, 2016 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Nov 11, 2016 Dharaneesh M's response Accidentally drop down
Verified Support Nov 12, 2016 OneAssist Consumer Solutions Customer Care's response Dear Ms. Rashmi, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you & appreciate your patience. We are working on your case. We will keep you posted on any development in your case. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Team OneAssist Verified Support Nov 16, 2016 OneAssist Consumer Solutions Customer Care's response Dear Dharaneesh, Greeting from OneAssist...! We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Team OneAssist. | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
My policy is complete 3 nov something. I request to downgrade my policy. then u provide to 500 rupees off and 300 discount also. I have received 299 discount rupees only but not receive 500. So please provide my amount immediately.
Thanku.
ashish Sharma.
...
Greeting from OneAssist...!
We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number. Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330
Regards,
Team OneAssist.