[Resolved]  OneAssist Consumer Solutions — device claim service request # 3466632).

Address:Mumbai City, Maharashtra
Website:oneassist.in

Dear sir / madam
Kindly give the reason of rejection properly in written form. We don't know any relationship officer of your's.

We just want proper clarification and particular reason from your company one assist (1st party) and national insurance company (2nd party), that after providing all the relevant documents to one assist and national insurance company, on what grounds you are rejecting this claim of oppo real me 1 purchased by kunal mahajan (Device claim – service request # 3466632).

Kindly reply me the proper mail mentioning all the reasons. If not satisfied with your clarification on truth grounds, i will file the petition in consumer court and in delhi court.

If within 48 hours if we didn't receive your reply, we will take the appropriate action for relief in the honable court of delhi.

Regards,
Raja mahajan (Father of kunal mahajan)
[protected], [protected], [protected]
Was this information helpful?
No (0)
Yes (0)
Oct 8, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

We regret the inconvenience caused. We have escalated your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

Oneassist, Social Media Team.
Verified Support
Sep 07, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

We tried calling you twice but your phone was continuously ringing. So, we have sent you an email with the T & C's mentioned in it. Request you to check your mail and let us know for any further assistance.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information