[Resolved] OneAssist Consumer Solutions — Dispatch wrong mobile phone and still not change it

rishibarole

Address:	Mumbai City, Maharashtra, 400059
Website:	oneassist.in

I gave my phone for screen damage repair. They calls me that your phone is replaced by the company i asked about the model that escalation department guy tells me that they replaced it with the same model which you send for repair (Yu yureka plus). They dispatch my mobile after around three months and when i checked model is not correct they send me yu yureka in place of yureka plus. And now its more than 2 months they are telling me that they replace it with correct model but still no one look into that.

Its a worst company please don't take any mobile policy from one assist. Its a big fault.
Please help me to get my correct mobile model back.

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Jan 21, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

OneAssist Consumer Solutions Customer Care's response Dear Mr. Rishi,
Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience. We are working on your case and we will keep you posted on any development in your case. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,
Team OneAssist