[Resolved] OneAssist Consumer Solutions — for cancellation of my hdfc card registration with one assist consumer solution | |||
Dear sir I have a hdfc credid card. One assist has given me a plan for card insurance which cost around 1800 rupees in 2015. But after several request for cancelling the insurance they did not cancel it. I did not add any card in the policy and thus my money was like a donation to the one assist. However in this year i have seen my policy has been automatically renewed and rupees 1800 deducted from my account. Only they emailed me about the expiry date of the last year policy. Today one sms informed me that 1800 rupees deducted from my card account. I was surprised. I called to one assist customer service to refund my amount but they did not took my complaint. What type of fraud company? Please refund my money otherwise i forced to approach consumer court.. Or you please cancel my registration Pratheesh p t Padinhare veettil thanikkal Post b p anghadi Tirur Malappuram dt. 676102 Kerala Email. [protected]@gmail.com Dob 07/12/1985 Was this information helpful? | |||
Sep 28, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2292249 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, we have cancelled your plan vide service request No.2292068.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Deepali
Team OneAssist