[Resolved] OneAssist Consumer Solutions — forcefull policy issuance on credit card | |||||
Dear one assist, Please stop making frauds of the people's hard earned money. You are nonetheless than a criminal of the highest rank. Recently, i visited hdfc bank and they offered me a credit card. The bank staff filled my form and told it will be delivered in few days at your address. Before the credit card got delivered at my home, i received an email from one assist that thank you for buying our product and charged me with rs 1299/-. I went to bank and they spoke with customer care for one assist, they asked to wait for 48 hours and i will be receiving a call for cancellation. I waited but there was no call. I went again to hdfc and again we spoke with one assist customer care and they asked to wait again for 48 hours, i asked to the agent to pass on the phone to his manager or senior level as he was having no idea of what he is talking about and just speaking his speech. But he denied passing on the phone. Then i received an email from one assist that i have to pay 1299/- before the due date or interest will be charged. Then i received a message on my phone that an emi has been implicated on my card to pay the due amounts. My registered mobile num is [protected] This is extreme #. Hdfc should not entertain such types of fraud agencies who literally scams the people's money. Was this information helpful? | |||||
Jul 15, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 17, 2017 OneAssist Consumer Solutions Customer Care's response Dear Ankush, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No.2156996. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepika Team OneAssist | |||||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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