[Resolved] OneAssist Consumer Solutions — forcefully charging consumers to pay | |||
So ever since i got my credit card in around 2015 i have constantly gotten calls from one assist posing as icici bank and asking me to enable this and i have constantly said no to this. This has continued well for over 4 years now and last week i suddenly get a call saying this has been activated and that i will be transferred to another number to verify. I haven't received any email regarding what my service is and neither have i received any any link or anything where i can verify this so called protection plan. I was insistent in asking where their office was and i also insisted that i do this in person by going to my bank to which i was told that this is not available with my bank. The agents are very rude and i was almost threatened. I would want to receive a fully refund and would also want this company to be banned or something that does not allow them any business opportunities in the country. Was this information helpful? | |||
Jun 14, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 14, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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