OneAssist Consumer Solutions — forcefully renewed one assist service without intimation and now not refunding.

Address:

Nashik, Maharashtra

In 2017 HDFC Bank issued an credit card and in 1st month bill, the one assist membership was charged. this was unkown to me. I further contacted One assist and asked for cancellation. They convinced to use the service in discounted charges for year. If liked then continue else cancel in year 2018.

Now in Aug 2018 One Assist renewed the membership without my consent. on calling to there customer care, they ready to cancel but not refunding the amount. also i didn't received any kind of intimation email regarding renewal of the same.

This is fraud. I think this is well planned loot by bank and oneassit with their mutual consents.

I need my amount refund.