[Resolved] OneAssist Consumer Solutions — forced auto debit of rs.1899 from my hdfc credit card | |||
On receipt of the credit card statement, i found that hdfc bank had deducted rs-1899/- from my credit card to one assist plan. This amount is deducted even though i have complained last year to one assist about non-requirement of your services. Even then this year, once again without my knowledge they have deducted the funds again. Its my humble request to force the one assist to reverse the charges. I dont even know the company and this kind of [censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act. Please deactivate the one assist plan and refund my money asap Date of incident : 12 dec 2019 Hdfc credit card no. Xx3337 Was this information helpful? | |||
Feb 20, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 20, 2020 OneAssist Consumer Solutions Customer Care's response Dear Harish, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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