[Resolved]  OneAssist Consumer Solutions — fraud company

Address:Sundarnagar, Hyderabad, Hyderabad, Telangana, 5000018

Hello guys
I got a phone via airtel and they offered me a handset protection scheme through one assist. When my phone was damaged and raised a claim they made up all sorts of new rules and denied the claim even though when my reason was genuine.
I would definitely like to take legal action against the company for cheating people and taking their grievances very lightly. If i had known i would have got insurance from other company and regretting my decision now.
I request one and all to not to take up any plans or policies from this fraudulent company

Thanks,

Dr. Chaitanya
Ph : [protected]
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Jun 3, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 03, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Dr. Chaitanya,

Greetings from OneAssist!!

We deeply regret for the inconvenience caused to you.

We understand your concern and would like to inform you that your Claim has been rejected by the Insurance company basis on the description given by you.

The incident happened is not due to any accidental force and hence, the claim got declined.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Team OneAssist
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