[Resolved] OneAssist Consumer Solutions — fraud company | |||
Hello guys I got a phone via airtel and they offered me a handset protection scheme through one assist. When my phone was damaged and raised a claim they made up all sorts of new rules and denied the claim even though when my reason was genuine. I would definitely like to take legal action against the company for cheating people and taking their grievances very lightly. If i had known i would have got insurance from other company and regretting my decision now. I request one and all to not to take up any plans or policies from this fraudulent company Thanks, Dr. Chaitanya Ph : [protected] Was this information helpful? | |||
Jun 3, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 03, 2019 OneAssist Consumer Solutions Customer Care's response Dear Dr. Chaitanya, Greetings from OneAssist!! We deeply regret for the inconvenience caused to you. We understand your concern and would like to inform you that your Claim has been rejected by the Insurance company basis on the description given by you. The incident happened is not due to any accidental force and hence, the claim got declined. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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