[Resolved] OneAssist Consumer Solutions — fraud company

Dattatrya Datir

from Mumbai, Maharashtra

Address:

h 195 Nagaon Road Gayatri Nagar opp Shankar Mandir, 421302

This is complete disgusting experience i ever had because of you people. As agreed by you that if the wallet are lost or stolen, then complete expenses on route will get borne by you, but you people not came forward on same, me and my wife with 7 month carriage were struggling for money and went walking near 28/30 k. M to our destination.
I had to arrange one person from bhiwandi, whom carried money for me and then we managed to reach home.
All those bad events occurred because of one assist.
Now explanation need from your side in what kind you will fulfil the damaged which me and my wife faced.
Please note i have to take help from consumer court.

Thanks & regards,...

Dattatrya a. Datir

Mobile no. : [protected]/[protected]

Email id: dattatrya. [protected]@fedex.com

Was this information helpful?

No (0)

Yes (0)

Jun 16, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

May 13, 2019

Updated by Dattatrya Datir if your team would have told me directly that day i would not have wasted my whole day waiting for your help. You have kept me in darkness that i dont have access of emergency cash. you promised help which did not arrived you promised tickets back home which also you didn't gave. what is the use of my policy with you then. what premium you charge from us give in exchange to the consumers ?

its was an emergency for me as i was accompanied by my pregnant wife since i lost my wallet i was in distress,

i am taking your company in consumer court and will teach fraud company like yours a strict lesson. in the name of Premium you are charging all your customers but not giving a penny back to its right deservers.
Thanks
Dattatrya Datir
[protected] and [protected]

Verified Support

May 14, 2019

OneAssist Consumer Solutions Customer Care's response Dear Dattatrya,

Greetings from OneAssist!!!

We are very sorry for the unpleasant experience you had and regret for any inconvenience caused to you.

As per your plan benefits, Emergency cash feature is not available. However, Travel assistance is a part of the plan benefits which we will investigate as to why it was not given to you.

We will need sometime to investigate your case thoroughly and get back to you with a resolution. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

We appreciate your patience in the interim.

Regards

Team OneAssist

[Resolved] OneAssist Consumer Solutions — fraud company

Related OneAssist Consumer Solutions reviews

Post your Comment