[Resolved] OneAssist Consumer Solutions — fraud company; does not repair my handset

arjunb.mehta

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra, 400058
Website:	oneassist.in

My handset screen got broken. I gave to oneassist. They said that the handset is beyond reparable so will give me ber amount.

Arjun mehta cust : 2146268 membership id: [protected] sr. No. : 2076988

Handset - redmi 3s prime
Handset cost - 8999
Screen repair cost - 7778!! (Unbelievable)
Ber - 6199
Loss - 3000

Oneassist is a fraud insurance company. I would suggest no one should buy its insurance.

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Jun 29, 2018

Complaint marked as Resolved

This is a fraud company. They did not solve my issue. I lost my money

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

OneAssist Consumer Solutions Customer Care's response Dear Arjun,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.

Verified Support

Aug 21, 2017

OneAssist Consumer Solutions Customer Care's response Dear Arjun,

Greetings from OneAssist..!

We have shared the status over the call regarding your claim status. We have also shared the BER amount with you too.

Hope your query was resolved

Regards

Brijesh

Team OneAssist.

Oct 10, 2017

Updated by arjunb.mehta Hi, the query is not resolved. The lady who spoke with me not ready for anything not even BER. I was ready for that but she was not talking properly. Please solve my issue as soon as possible.

Oct 10, 2017

Updated by arjunb.mehta Call me urgently on my number and solve my issue

Jun 29, 2018

Updated by arjunb.mehta The issue was not solved. The company is a fraud