[Resolved]  OneAssist Consumer Solutions — fraud company - using 2nd hand material when repaired the handset

Address:	Mumbai City, Maharashtra, 400075
Website:	oneassist.in/myaccount/private/customer

Hi! My humble request to every one don't go with these cheaters, they really doing false business by fake marketing promise.

I received my handset on 26.09.2018 after repaired by you. After that, i have tried several times to login in gmail and play store but mi bug report and analysis error were coming (Pfa ss) so talked with your representative and they told me to go mi galley and check, they will sort out your problem. So i have checked my handset in mi gallery on 04 or 05 october 2018. They told me there is still the motherboard problem so they will keep with them & will repair this handset and return to me the next day. For repairing they keep my handset for 6-7 days. After repairing the same error was coming from the next day so today i visited the mi gallery for this issue they are saying same motherboard problem. Even they can't see my first imei no in service report on mi site. This company is using the second-hand material for repairing handset. After i paid rs 1250/- insurance amt + extra rs 319/- for repairing charges till date my handset not repaired. Now my handset is with me like dabba because of one assist. These people close my request also and telling me not taking another request. Don't purchased insurance from this fraud company having so much headache than what's the meaning of insurance. I am wasting my money and time both after taking the insurance from him. Even they don't have people to call and give the reply to my mail

Perfect symptoms of fraud company. I am considering taking legal action to prevent others from getting duped by this fraud company.

The customer service is horrible and it is the worst company to buy insurance from.