[Resolved] OneAssist Consumer Solutions — fraud customer care - for sell doing fraud | |||
Hi! My humble request to every one don't go with these cheaters, they really doing false business by fake marketing promise. Perfect symptoms of fraud company. I am considering taking legal action to prevent others from getting duped by this fraud company. The customer service is horrible and it is the worst company to buy insurance from. Icici customer call and tell information about one assist company the tell to me if buy then you get protection from fraud i say ok but they tell me that when i do first transaction then deduct my money but they deduct before it. I again and again confirm if i do not do any transaction then not deduct, they say yes not dedut but they deduct automatically. Too much fraud from starting. How believe on this fraud company. I received sms from icici that rs-1399/- deducted from my credit card to one assist plan. Without any reason.. I also got a mail from one assist team. This kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a false thing for sell. Also fake app link, when we open that link that is wrong. They deduct my money i need to complaint but i have flight to china then unable to contact bcoz of roaming. Such a fraud. Please deactive and refund my money. Please deactivate and refund my money asap Incedence date:[protected] Oneassist relationship number : 2544830 Was this information helpful? | |||
Mar 29, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Feb 22, 2019 OneAssist Consumer Solutions Customer Care's response Dear Dinesh, Greetings from OneAssist! We are sorry for the unpleasant experience you've faced. We will definitely, work hard for the betterment. However, as per your request we have initiated cancellation process vide service request number - 3999850. You are entitled for a refund of 699/- because as per the policy you are required to register the complain within 30 days of deduction for a full refund. But, in your case, the complain has been registered after 30 days. Your refund will get credited within 5 to 7 working days. Regards, Sophia, OneAssist, Social Media Team. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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