[Resolved]  OneAssist Consumer Solutions — Fraud insurance

Address:house no. 248, near moolchand aata chakki villaga aya nagar new delhi 110047

Mera naam yash lohia hai meri membership ID [protected] maine insurance krwaya tha toh mere invoice me billing address me abhishek lohia ka naam hai or shipping address me mera naam hai yash lohia meine jb phone liya tha to meine apne bhai ki flipkart id se iphone xs order krwaya tha to meine oneassist ko call krke insurance krwaya tha to meine unhe btaya tha ki billing address me mera naam nhi hai mera shipping me mera naam hai to oneassist walo ne bola sir insurance jayega phir meine unse bola aap comfirm krke btao baad me koi problem to nhi hogi to unhone bola mein aap ki apne senior se baat krwa deta hun to sinior ne mujhse bola sir cliam ke time pe aap ko koi prblm nhi hogi bs aap naam invoice me hona chahiye meine 26 aug ko claim file kiya to abh bol rhe hai invoice aap ke naam se nhi hai isliye hum aap ke claim ko process nhi kr skte oneassist company fraud krti hai mere saath inhone fraud kiya hai jb insurance krte hai jb mujhse commitment krte hai aap ko claim ke time pe aisa kuch face nhi krna padega abh bol rhe hai hum kuch nhi kr skte meine 2 baar claim kiya mere dono cliam fail kr diye agr mera naam billing address to insurance hi kyun kiya mere iphone xs ka
meri 26 aug ki claim id hai 7043405
29 aug ki claim id hai 7074601

Name = yash lohia
Membership ID = [protected]
phone = iphone xs
incident date = 26 aug 2020
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Aug 11, 2021
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2020
OneAssist Consumer Solutions Customer Care's response
Dear Yash,
We regret the inconvenience caused to you. This shouldn't have happened. Rest assured, we have forwarded your details to the relevant team and they shall assist you with claim. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
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