[Resolved] OneAssist Consumer Solutions — hdfc bank one assist | |||
I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1399 from my credit card without my permission on 22nd may 2019. I never excepted this from hdfc bank. Last year also same happend, now this is again another pain top of it. Kindly cancel this plan and request you to refund the amount of rs 1399. Pleases deactivate one assist membership & refund me the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. Was this information helpful? | |||
Jun 28, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 27, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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