[Resolved] OneAssist Consumer Solutions — hdfc credit card cancellation of one assist membership

[Resolved] OneAssist Consumer Solutions — hdfc credit card cancellation of one assist membership

S satish bhor from Pune, Maharashtra

Cancellation of one assist membership I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8030 without my concern on date:23/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/- asap Oneassist relationship number : Name :- satish ramhari bhor Mobile no. :- [protected] Credit card number ending :- 8030 Was this information helpful? No (0) Yes (0)
Dec 24, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 23, 2017 OneAssist Consumer Solutions Customer Care's response Dear Customer Greetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2588203 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) Nov 30, 2017 Updated by satish bhor I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 8030 without my concern on date:23/10/2017. I am not interested about this service and don't want this membership any more. About same issue I already raised the complaint but I only get the refund of Rs.649.50. and remaining 50% amount is not get reflected into my account. Please refund the remaining amount of Rs.649.50 into my account. ASAP and do not activate this types of services in future. Oneassist relationship number : Name :- satish ramhari bhor Mobile no. :- [protected] Credit card number ending :- 8030 Nov 30, 2017 Updated by satish bhor Perfect symptoms of fraud company. I am considering taking legal action to prevent others from getting duped by this fraud company. The customer service is horrible and it is the worst company to buy insurance from. Refund my remaining amount of Rs.649.50 ASAP Oneassist relationship number : Name :- satish ramhari bhor Mobile no. :- [protected] Credit card number ending :- 8030
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Comments

vimal654

from Jodhpur, Rajasthan

I am vimal Kumar my credit card no is ***4967 in my account auto activate one assist sevice and 1299 RS debit from my account no.**3405 l am requesting you please deactivate one assist service from my account no 4967 and credit tha same amount to my account
Thanks

OneAssist Consumer Solutions Customer Care's response, Nov 24, 2017

Verified Support

Dear Customer,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Sagar

(Team OneAssist)

Nagarjuna12

from Visakhapatnam, Andhra Pradesh

Hi, I am Nagarjuna I was allotted Relationship number of 841112 with my HDFC Credit card number ending with 0549 and I was registered as auto debit from my credit card without my consent and I would like you to Cancel my OneAssist membership.