[Resolved] OneAssist Consumer Solutions — Home loan rejected with out any proper justification

Sandeee022

Address:

Hdfc

My HDFC home loan[protected] is being rejected with our proper justification

In spite of clarification given from my side
No response is being provide by bank side

I have sent mutiple reminder mail for the call discussion but the same were not been consider and mark the loan status as regret and close
I already have send the screen shot of my existing obligation payment for the month of mar, June, July, aug, sep, oct
For the month of April and may loan moratorium were been availed
But the hdfc bank is considering may, April month payment as repayment bounces

And concluding the borrower repayment as not regular
Mark the loan status as Status
"Regret our inability to process your loan application"

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Aug 13, 2021

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2020

OneAssist Consumer Solutions Customer Care's response Dear Customer

We think that OneAssist has been erroneously tagged here. We do not provide home loan services. OneAssist is a one-stop insurance service provider for essential appliances like smartphones, television, refrigerator, washing machine, air conditioner, water coolers, Wallet protection and many more. We think OneAssist is tagged by mistake and advise you to connect with HDFC bank for your request. We would be happy to assist in some manner if you are a member of our OneAssist family - Nitesh, Team OneAssist