[Resolved] OneAssist Consumer Solutions — I am complaining about the renewal of my service. | |||
I did not request for any policy renewal from your company and i dont have any of my cards registered with you but an amount of rs.1899 has been deducted from my hdfc account as renewal of policy plan vide sr[protected]. Therefore, please cancel the plan and refund the amount to my account at the earliest, if not i'll have to file a pil as this is the second consecutive year that this amount has been deducted from my account without any confirmation from me Was this information helpful? | |||
Jun 24, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 24, 2019 OneAssist Consumer Solutions Customer Care's response Dear Shivani, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account using your name. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
This is Swapnil Shirolkar, i want to un-subscribe your service, i have no interest in the service, still my 1399 rs are debited from my credit card, which i have not received yet from ICICI Bank. Please help me out and un-subscribe the service.
I dont want to have your service.
My Relationship No : 6999181
Thanks